Evaluation of Time-of-Use Rates in Colorado
Energy Outreach Colorado
Completed June 2020
Synapse assisted Energy Outreach Colorado in responding to Public Service Colorado’s time-of-use (TOU) rate implementation proposal. TOU rates have the potential to provide customers with greater control over their bills and reduce system costs. However, to be successful, TOU rates must be implemented thoughtfully and with sufficient customer education, protections, and choice. Synapse’s testimony focuses on best practices for implementing TOU rates and particularly for ensuring that low-income customers are adequately protected and are not subject to rates that would be disproportionately burdensome.